kazarey wrote: Secondly, as the number of newcomers is small, it could be a rare occasion that a newbie is playing against a newbie. More commonly it would be a newbie vs an experienced player, and the newbie would almost always lose just because he doesn't yet get basic tactics of the game. A rough chess comparison could be letting a newcomer play against a National Master. It doesn't teach you anything, it's just frustrating, even though in the case of Chaos Reborn the community is friendly and amiable.
I've long said that new players should be getting filtered into a friendly mode, rather than a competitive one. In custom games we're now picking up a few new players and talking to them about the game whilst they find their feet. I don't think that many find their own way into it though.